Revenue Manager

Job Description

• Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey 
• Educate and train managers on HR disciplines to foster productivity and enhance performance 
• Welcome and conduct new team member orientation  
• Oversee maintenance of accurate and up-to-date personnel files and records for all employees 
• Ensure hotel or company hiring standards and applicable laws and regulations are followed  
• Build great relations with outside contacts ‘- Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community 
• Ensure compliance with relevant employment laws,  policies and procedures  
  Conduct annual HR compliance/standards self-audit 
• Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes. Escalate serious issues i 
• Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues 
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done 

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Qualifications

• High school diploma / secondary education / equivalent 
• 2 years’ related experience in Human Resources, or an equivalent combination of education and experience 
  Some college courses in Human Resources, Employment Law or related field preferred. 
• Must speak fluent English 
• Other languages may be preferred